Welcome to Khursheed Lone.
By accessing and using our website (www.khursheedlone.com) or placing an order with us, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

🛒 1. General

This website is owned and operated by Khursheed Lone. Throughout the site, the terms “we”, “us”, and “our” refer to Khursheed Lone. By using this website, you accept all terms, policies, and notices stated here.

We reserve the right to update, change, or replace any part of these Terms & Conditions at any time without prior notice. Continued use of the website after changes means you accept the new terms.

💳 2. Products and Services

All products displayed on our website are described as accurately as possible. However, slight variations in color, texture, or appearance may occur due to natural sourcing or digital display differences.

We reserve the right to limit the quantities of any products or services that we offer and to discontinue any product at any time without notice.

🧾 3. Pricing and Payment

All prices listed on our website are in Indian Rupees (INR) and inclusive of applicable taxes unless otherwise stated.
Payment must be made in full at the time of placing an order.

We accept payments through secure gateways using Debit/Credit Cards, UPI, and other online payment methods. Cash on Delivery (COD) may be available in select areas.

🚚 4. Shipping and Delivery

We strive to dispatch all confirmed orders within 1–2 business days. Delivery usually takes 3–7 working days depending on your location.
Delays may occur due to unforeseen circumstances, courier delays, or public holidays.

You will receive tracking details once your order is shipped. We are not responsible for any delays caused by third-party courier services.

🔄 5. Return, Exchange, and Refund Policy

We only accept returns or exchanges if the product delivered is damaged, defective, or incorrect.
Customers must inform us within 48 hours of delivery with supporting photos or videos.

We do not accept returns for reasons such as dislike of taste, color, or personal preferences once the product is opened.
Refunds (if approved) will be processed within 7–10 business days via the original payment method.

🌿 6. Product Usage Disclaimer

All Khursheed Lone products are natural and authentic, but results may vary from person to person.
Products such as Shilajeet should be used as per the recommended dosage or guidance from a healthcare professional.
We are not liable for any misuse, allergic reaction, or self-prescribed usage of our products.

🔐 7. Privacy & Security

We value your privacy. All personal details shared during registration or checkout are kept secure and confidential.
For more information, please refer to our Privacy Policy page.

⚖️ 8. Limitation of Liability

Khursheed Lone shall not be held responsible for any indirect, incidental, or consequential damages arising from the use of our products or website.
All products are sold “as is” without any express or implied warranties except those required by law.

🧠 9. Intellectual Property

All content on this website, including text, images, logos, graphics, and designs, is the property of Khursheed Lone.
Unauthorized use, reproduction, or distribution of our content is strictly prohibited.

📞 10. Contact Information

If you have any questions about these Terms and Conditions, you can contact us at:
📧 support@khursheedlone.com
📞 +91-9759199292